Privacy: what we store, and where

The tools

The repair cost calculator, roof area calculator and quote comparison run entirely in your browser. Their inputs are saved to your browser's local storage so a reload does not lose your work. Nothing is uploaded to a server, and no calculation is sent to a third party.

Local storage is not encrypted, is specific to this browser on this device, and is not available on another device. You can remove it with the reset or delete controls in each tool, or by clearing site data in your browser.

When you send a quote request

A quote request is the only place this site collects personal information. The table below lists what is stored, why, and who can see it.

Contact details are held in memory while you fill the form and are not saved in your browser's local storage. A submitted request is stored on our server and kept for as long as it takes to handle it and reconcile any referral fee, then deleted. You can ask for a request to be removed earlier through the contact page.

Submissions are also copied into a private operations workbook in Google Sheets, which we use to keep the day-to-day record in one place. The workbook is held in a single Google account controlled by the operator. It is never published, never shared with roofing companies and never linked from a public page. Company users see only their own referrals, through this application, and never the workbook. Workbook rows are kept while the request, application or message is being handled and are deleted alongside the record they mirror.

We do not sell your details, we do not add you to a marketing list, and we do not pass the request to a company you did not select. A new company can only receive it after you make a new selection.

If you contact us

The contact page has a form, and it is also how you report a correction, an accessibility barrier, a privacy request or a missing service area. If you submit it, we store the name you provide (optional), your email address, the topic and your message so that we can reply, and the same details are copied into the private operations workbook described above. It is not used for marketing, not added to a mailing list, and not sold or shared.

Do not send sensitive personal information, photographs of people, or details of an insurance claim through the form. For a correction, the page URL and a description are enough.

The newsletter

The newsletter is a separate list with its own consent. It is never the default outcome of another action: sending a quote request, using a calculator or submitting the contact form does not add you to it, and no roofing company is told that you subscribed.

The list uses single opt-in: submitting the form with the consent box ticked is the subscription, and no confirmation email or verification link is sent. We store the email address, the first name if you gave one, the date and time you submitted it, the exact sentence you agreed to and its version, and the page you submitted it from. Subscribing does not generate any email to you and does not trigger a welcome message.

The address is stored in this application and copied into the private Google Sheets operations workbook, in a tab used only for newsletter signups. The workbook sits in a single Google account controlled by the operator, is not published and is not shared with roofing companies. Unsubscribing needs no sign-in and puts the address on a suppression list, so it is not added again automatically. Unsubscribed and suppressed addresses are excluded from any future send.

Subscriber records are private: the list is not reachable from any public page, it is not exported into analytics, and email addresses are never passed to an analytics tool. We count aggregate actions — a form submission, a subscription, a click back to a guide — and not people.

You can ask for your address to be deleted entirely at any time through the contact page. Deleting it also removes it from the suppression list, which means a later subscription would start the record again from scratch. A deletion request removes the workbook row as well as the record held here.

Third parties and cookies

• We do not run display advertising or any advertising network, and no advertising or analytics cookies are set.
• Fonts are loaded from Google Fonts, which means your browser makes a request to Google's servers. No account or identifier from this site is attached to it.
• Form submissions are written to a private Google Sheets workbook through a server-side connection. Your browser never talks to Google Sheets, holds no Google credentials, and cannot read or write the workbook. Google processes that data as our storage provider, under the account the operator controls.
• If analytics or advertising is enabled later, this page will name the provider, the data involved and the consent mechanism before it goes live.

Your choices

You can use every article and tool without providing any personal information. If you have sent a message and want it deleted, ask through the contact page and we will remove it. If you are in a jurisdiction with specific data rights, state what you are requesting and we will respond within a reasonable period.